Building your A-team


How to develop a winning team in your business

Building a strong team is critical to the success of any business. Finding employees who are the best fit for your business is essential – and it’s not just about talent, writes MYOB CEO Tim Reed.

You’ve probably heard that to grow a successful business it’s all about finding the right people and then being able to effectively drive the people. The challenge we face now is that the people we are employing are changing.

It used to be: go to school, graduate, go to university, graduate, go to a job interview, get a job, start at the bottom, do whatyou’re told and work your way up.

Once upon a time we would have a team that we would expect to want to work for the company, as that’s what was always expected. Experience now shows us that this is no longer the case.

The following five keys highlight how leaders can motivate their employees and have their team work with them, rather than for them.

1. Vision

What I am NOT going to do is tell you how to write a vision or what should be in the vision and why you should have a vision. More importantly, to have a team that works with you, it’s not just about the vision of the business or company but where does your team fit into the vision.

I always ask myself, “Have I given my team a vision to get out of bed today and have I communicated this effectively to them?”

When your team has complete clarity in the vision and what the company stands for and where they are on this path, it creates ownership in the brand.

One of the biggest mistakes I hear and see regularly is that vision is communicated during staff induction and then that is it.

We must regularly be recapping the vision and the WHY behind the business and where your team fits into this vision.

2. Vital signs

Most businesses will have Key Performance Indicators (KPIs) that they utilise to track and measure data and therefore the success of their team.

I suggest you look at this data as your vital signs. Like a doctor will regularly monitor your vital signs, your heart rate and your blood pressure, we too should be looking at our KPIs as vital signs.

If you can constantly show your team that the vital signs are telling us they succeeded because of XYZ reason, they will then embrace these and take regular action to keep achieving the success you just praised them on.

This is also one of the most effective ways to replicate ongoing success. Does your team have the right vital signs in place to know when they are doing a great job?

3. Involvement

There are many thoughts behind how much information you should share with your team.

Some say it should be on a need to know basis and others say open all the books up and have complete transparency in all areas.

Tim Reed is the CEO of Australia’s largest business management solutions provider, MYOB. He develops & drives the business’ strategic development, including its expansion into online business management solutions.

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