Category: Communication

The road to 2025

The year 2025 may seem like a long time off, but the technology investments that businesses make today will absolutely affect their ability...

Optus forced to compensate 8700 customers for slow Internet speeds

Optus has been directed to compensate 8700 of its customers who were misled about maximum speeds they could achieve on certain Optus NBN...

When preference takes priority: The emergence of mobile messaging

In a bid to keep up with consumers’ rapid adoption of new technologies and forms of communication, many businesses have found themselves...

How effective CEOs implement culture change

Rightly or wrongly, CEOs are judged on everything they do...

Avoid digital failure

Look around you the next time you catch a plane or wait in a queue at the bank – everyone is on their smartphone, faces buried in a sea...

Five reasons why EDMs shouldn’t be forgotten

Sensis recently released the results of its annual study into how social media channels are being used, after surveying 800 consumers and...

Boosting Customer Experience

The age of the customer is here, and this is shifting the balance of power. Today, consumers have an ever-increasing wealth of information...

What brand colours say about your business

The most prominent brands in the world are defined by their colours, and Australian ones are no exception.  Think about Qantas, Westpac...

Telecommunications industry faces disruption

Telecommunications industry faces disruption

NBN chief executive Bill Morrow has warned that Australia’s telecommunications scene will become more fragmented as the national...

Social media changes news industry

Social media changes news industry

Social media such as Facebook and Twitter is changing the way people absorb news and is likely to become the main news source. Deloitte’s...